Shoreline Explorer Network
A program of York County Community Action Corporation
6 Spruce Street
P.O. Box 72 
Sanford, ME 04073 

Call: (207) 459-2932
(office hours: Monday-Friday, 7:30am-4:30pm)
TDD:  (207) 490-1078
available Monday-Friday, 8am-5pm

Email: info@shorelineexplorer.com

Formal Complaint Process

If you believe you have been subjected to unfair practices or discrimination, please take the following steps:

Register a formal complaint by submitting this Transportation Complaint Form

OR

Contact Debra Paradis
Assistant Director,
YCCAC Transportation Program
Email: Customercare@YCCAC.org
Phone: (207) 459-2931

Once a complaint is filed, YCCAC will investigate your concerns and will follow up with you within 5 business days.

Looking For More Transportation Options?

In addition to the Shoreline Explorer, YCCAC’s Transportation Program offers several transportation options including – but not limited to – Local Rides, Southern Maine Connector, Connect to Cancer Care, Sanford Transit, and Wave. We are here to help you get where you need to go!

Partially funded by FTA and MaineDOT. As a recipient of Federal financial assistance, York County Community Action Corporation’s Transportation Programs are open to all, and fully comply with Title VI of the Civil Rights Act of 1964. To submit comments or complaints email customercare@yccac.org.